According to a report in The Negotiator the fines received by Tower Hamlets and for both illegal fees and failing to sign up to a redress scheme.
The website states the London Borough has imposed fines of £431,851 on letting and managing agents in the last six years.
Most of these fines, £308,101, were issued for illegal fees being imposed. The remainder, £123,750, being for not signing up to a redress scheme.
For the last three years, London Trading Standards has coordinated a region-wide project addressing CMP issues which you can find more information about here.
More information about the success of the three-year project will be shared soon.