Private Rental Complaints

Following on from our successful Client Money Protection project, that operated across London for three years, the focus of our member authorities has now shifted to assisting with Private Rental Complaints. LTS is working with the London Mayor’s Office to enable complaints to be directed appropriately via the “Report a Rogue Landlord/Agent” tool.  The project
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Scams and Fair trading

A Scam takes many forms; emails, letters and telephone calls – even text messages all can pose a risk to you and your wellbeing and are designed to make false claims or promises to you in order for you to part with your hard earned cash. Prize draws, official looking emails or text messages, websites
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Doorstep Crime

Rogue traders are active across London – if you are not sure don’t open the door You can help protect yourself with some common simple precautions; Use a door chain so you can check who’s calling Don’t trade on the door step Ask a trusted friend or family member for advice on reputable traders Display
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Crackdown on counterfeits as UK shoppers hunt for bargains

A Black Friday crackdown by enforcement bodies and Meta has been launched to remove listings of potential counterfeit products from Instagram in the run-up to Black Friday. The listings cover counterfeit electrical goods – such as phone accessories and potentially dangerous chargers – as well as fake clothing and fashion accessories, jewellery, tobacco, car parts
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Hundreds of illegal vapes seized by Trading Standards Officers

Barking and Dagenham Council’s Trading Standard’s Service seized more than 500 illicit disposable vapes – confiscated from two local shops. On Wednesday 2 November, officers visited the shops and found them selling vape products that didn’t comply with the requirements of the Tobacco and Related Products Regulations 2016. Some of the requirements of the regulations
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One Million Illegal Vapes Seized at London’s Ports and Borders

Over 1,000,000 vaping devices have been stopped from entering UK markets thanks to the diligent work of London’s Ports and Borders team at Heathrow. This landmark figure was surpassed in just 5 months of operational work, where officers have intercepted goods destined for various retailers and wholesalers around the capital and further afield. The hardwork
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The fireworks sold in the test purchase

Failed firework test purchase sees business facing prosecution

A Barking and Dagenham business faces prosecution from the Trading Standards service after it sold fireworks to a 14-year-old. In the lead up to Bonfire Night, proactive officers from the council’s Trading Standards team carried out test purchasing operations across a number of businesses. Of the 10 visits conducted, only one business failed – where
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