9th August 2016

Report consumer crime

If you want to report consumer crime, please use the four sections below to provide us the details and click on send when complete.

We welcome information on trading standards issues such as;

  • Age Restricted Products: Information about the sale of age restricted goods to those underage (knives, vapes, noxious substances, tobacco, alcohol)
  • Doorstep Crime: Information about rogue tradespersons, offering things like building and roofing work or selling goods or gardening services, who call uninvited at your home. (To learn how you can protect yourself from these people click here)
  • Scams: Information about any offers you may have had where you are encouraged to part with money on a promise of getting more back than you paid in – like investments, pensions, subscriptions etc. (To learn how you can protect yourself from these scams click here)
  • Intellectual Property Crime: Fake and counterfeit goods, internet streaming, offences against trademarks copyright.
  • Lettings: The rental sector – including estate and lettings agents.  (You can find more information here about what we have been doing)
  • Tobacco and Cigarettes: Fake and illicit tobacco being offered for sale.
  • Energy Sector: Where traders, or persons, may be operating outside of the scope of the Government’s Energy Grants Scheme. (For more information about the Government energy grant scheme click here)

Please note this is a confidential no reply service. The reporting form allows you to share screenshots.

If you do send LTS an email, or complete the LTS e-form, then you are consenting to the personal information that you choose to supply being collected and the information being passed on to relevant authorities or organisations.

Further details can be found in our privacy policy.

If you need advice, or guidance, please contact the Citizens Advice Consumer helpline.

If you are in immediate danger or risk of harm:

  • Call 999 to contact the Police if you or someone else is in immediate danger, or if a crime is in progress.

If you are not in immediate danger and:

It relates to the issues undertaken by Trading Standards as outlined and you wish to report anonymously – then complete the details below.

You may also wish to utilise the service of Action Fraud: Reporting fraud and cyber crime | Action Fraud

If your report relates to any of the below, please follow the links to report it to the correct organisation.

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