Skin whitening / lightening creams
The UK market for skin whitening products is growing all the time, and there are many unscrupulous sellers of products which promise much, but either do not deliver what they promise, or are either dangerous to skin or banned for other reasons, possibly because of the ingredients used in their production.
Frequently Asked Questions: Skin lightening products
The use of skin lightening products is popular in the UK among women and some men from African, Asian, Latin American and Caribbean backgrounds. However, many skin creams, skin toners, bleaching and whitening agents are harmful and are banned from sale.
Here, we explain more about the dangers of illegal skin whitening products and highlight what London Trading Standards are doing to raise awareness and prevent sales.
People may wish to lighten their skin for a variety of reasons. Legitimate products may be used to try and deal with localised blemishes over short periods of time. However when an overall lighter appearance is desired problems can occur through prolonged use and the availability of illegal and dangerous products.
This desire is driven by deep rooted complex social, cultural and historical factors. Many commentators say the problem is made worse by media potrayal of non-white racial groups and certain successful celebrities.
As a result there is a worldwide demand for skin lightening products, some of which are sold legally while others are banned because of their harmful ingredients.
The following ingredients found in some skin lightening products have been proven to be harmful to health and cause permanent skin damage:
Hydroquinone inhibits production of the pigment melanin which gives skin its colour. However melanin is vital to protect the skin against UV radiation so your body will over compensate by producing more melanin. This results in a darker patchier appearance developing; it damages the elastin strands in skin causing premature aging and weakening of the skin; it can cause neuropathy (a disease of the nervous system) and it can damage your liver. It also increases the risk of skin cancer from UV radiation. It has been illegal across the EU since 2001 to sell products with hydroquinone.
Hydroquinone is a deritivative of Benzene and has been found listed by alternative names in some ingredients lists (for example 1,4-Dihydroxybenzene).
Mercury is toxic and accumulates in the body, damaging the kidneys, liver and brain, causing a host of serious and potentially fatal health problems. It can also cause foetal abnormalities if used in pregnancy. Mercury has been banned from consumer cosmetic products since 1996.
Steroids (topical corticosteroids) such as clobetasol propionate and betamethasone dipropionate should only be used under medical supervision. They are prohibited in cosmetic products. Misuse can cause skin thinning, stretch marks, bruising and broken veins. Eczema, psoriasis and acne can all flare up and there is an increased risk of skin infection, sores and boils. Prolonged use can affect the release of hormones that control and stabilise vital functions with very serious or life threatening consequences. Steroid-based creams have legitimate medicinal uses but can only be supplied on prescription in the UK. Such products must also be licensed under medicines legislation and they should not be available from cosmetic retailers.
There are hundreds, if not thousands, of different brands being sold around the world but all cosmetic products sold in the UK must comply with strict safety regulations that mirror those across the EU.
Often what look like identical products by the same manufacturer may actually have different formulations and labelling to comply with compositional standards and safety rules. It is important to read the labelling and ingredients list and check with your local Trading Standards if you are uncertain as to whether a product is legal or not.
London Trading Standards have compiled a list of products that have been found to contain illegal ingredients. The list is just a small snapshot though and is based on sampling carried out across the region. It is important to note that some products appearing on the list may be available in two or more versions depending on the countries they're intended to be sold in.
Many leading brands are reformulated with new ingredients, if you're selling skin lighteners you must check the labelling and contact us if you have any questions.
Trading Standards authorities across London are responsible for enforcing consumer protection laws such as the safety regulations for cosmetic products and are active in seizing banned products and prosecuting businesses. Where steroid-based creams are found, the Medicines and Healthcare Products Regulatory Agency (MHRA) will also be responsible as the products can be classed as prescription only medicines.
Trading Standards officers carry out undercover test purchasing to check retailers are not selling illegal items and carry out spot checks at businesses.
- In the years 2016-2020 action by London Trading Standards has resulted in fines, confiscation and costs totalling over £565,000.
- In 2014-15, a special project was undertaken where 122 samples were bought in London shops and health and beauty salons and tested for harmful chemicals. Of 122 samples, 25 (20.5%) contained hydroquinone; and from 87 samples, 33 (37.9%) contained mercury of which 14 (16% of total) were found to have significantly high levels. Thousands of products were subsequently seized and prosecutions followed.
- In 2017-18 London Trading Standards received national funding to focus on online sales of illegal and unsafe cosmetics. The project was led by Southwark with prosecutions targeting sellers in Birmingham, Southsea and London.
The final prosecution from the national project was concluded in 2019 when a married couple, who were found to be manufacturing their own skin lightening creams using prohibited ingredients, received fines and costs totalling £17,000 as well as suspended prison sentences. The case was widely reported in local and national media.
Prosecution results by London Trading Standards
- 2016 - Total fines and costs were over £176,000 with 18 Directors and 16 limited companies convicted
- 2017 - Total fines, confiscation and costs over £76,500 with 4 Directors and 4 limited companies convicted
- 2018 - Total fines, confiscation and costs over £157,000 plus the UK's first custodial sentence with 11 Directors and 10 limited companies convicted
- 2019 - Total fines, confiscation and costs of £106,000 with 10 Directors and 9 limited companies convicted
- 2020 - Total fines, confiscation and costs of £49,300 with 2 Directors and 2 limited companies convicted
Authorities publicise their results to act as a deterrent and this stimulates further debate and consumer education on the dangers of using illegal skin lightening products.
View examples of our enforcement work on YouTube:
- Inspection and seizure - LTS officers Inspecting a cosmetic shop known to be selling illegal products
- Poisoning for Profit - a 2017 BBC report on LTS prosecution outcomes in 2016
- Skin - an undercover BBC report on the sale of illegal skin lighteners in London first shown in 2016
The BBC show Defenders UK has also featured work by London Trading Standards on illegal skin lightening creams.
Anyone selling cosmetics is under a legal duty to check their stock has the required labeling, including an ingredients’ list, a UK name and address of the 'responsible person' plus a batch number. Therefore, those who choose to sell banned skin lightening products and put the health of their customers at risk can be prosecuted under the Cosmetic Products Enforcement Regulations 2013, face up to one year in jail and a fine of up to £20,000. They could also have their assets taken if they have benefited from illegal activity under proceeds of crime legislation.
In the years 2016-2020 action by London Trading Standards has resulted in fines, confiscation and costs totalling over £565,000 with average fines and costs totalling just over £12,500 per case.
Stop using these banned skin lightening products immediately. Consult your doctor if you are concerned about any skin damage or health problems.
Visit the NHS Choices website for further information.