London Trading Standards warns of widespread malpractice that leaves consumer complaint correspondence never being delivered. London Trading Standards is highlighting what it believes to be a major problem which results in letters sent to limited companies at their registered office address never being received by the intended recipients. The problem has been identified during investment -> Continue reading Signed, sealed and undelivered!
London Trading Standards warns of widespread retail supply of illegal tobacco across the capital and asks the public and businesses for information about sellers. Enforcement by Trading Standards teams in the London Boroughs of Barnet, Croydon, Hammersmith & Fulham and Hillingdon shows the extent of the problem at retail level across London. A single day -> Continue reading London seizures of illegal tobacco indicate widespread problem
Consumers who have tickets for cancelled flights, holidays and events must have their legal rights to a refund upheld, says London Trading Standards (LTS), who have today published advice to consumers on their website. According to London Trading Standards, complaints about travel firms in London were up 280% during March to May 2020, compared with -> Continue reading Pandemic cancellations – beware ‘refund vouchers’ and ‘admin’ fees
London Trading Standards is warning Londoners to beware of unscrupulous traders seeking to profiteer from the coronavirus pandemic and criminal scammers exploiting the fears of the vulnerable. Excessive prices London borough trading standards services have received over 1,600 complaints about traders charging excessive prices for a range of goods since the pandemic started and there -> Continue reading Beware pandemic profiteers and coronavirus crooks
Most London businesses have so far respected the law on business closure, according to data from London borough enforcement teams. Just 2% of the businesses visited over the past two months have had to be instructed to close by local authority officers. Latest data from councils shows that trading standards, alongside environmental health and other -> Continue reading 98% of London businesses respecting lockdown
London Trading Standards has welcomed today’s statement by the Competition and Markets Authority (CMA) on consumers’ cancellation rights during the COVID-19 pandemic. The CMA has identified three main areas of concern which are; Holiday accommodation Weddings and private events; Nurseries and childcare providers. Local authority trading standards services are responsible for enforcing a whole range -> Continue reading London Trading Standards welcomes CMA statement on COVID-19 cancellation rights
Londoners must remain vigilant for unscrupulous criminals exploiting fears about COVID-19 with moneymaking scams, London boroughs and their trading standards officers have warned. As the capital enters its sixth week in lockdown, boroughs are asking the public to continue looking out for scammers targeting older and vulnerable people who are isolated from their family and -> Continue reading Londoners warned over scams from ‘coronavirus crooks’
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